heydiga

Booksy, now on the phone too

Booksy holds the salon's calendar. digalook answers the calls and the WhatsApp messages Booksy does not pick up, and books straight into it. Nothing written down by hand and no double bookings.

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Half your clients still phone

Booksy handles self-service bookings very well. The problem is everyone who would rather talk: those calls do not reach Booksy, they reach the front desk.

Today
  • The online booking lands in Booksy by itself, but the one that comes by phone has to be written down by hand whenever somebody gets a moment.
  • Somebody books through Booksy just as another person calls for the same slot. And there are two appointments for the same hour.
  • Someone with a question before booking, how long it takes or whether it suits their hair type, does not get it answered in the app and never books.
With digalook
  • It writes straight into Booksy while it is talking to the client. Nothing is left to transfer later.
  • It checks real availability at that instant. It only offers what is genuinely free.
  • It answers the question and closes the appointment in the same call, without the client having to open anything.

What it reads and what it writes

The connection runs both ways: digalook checks Booksy before promising anything and writes into Booksy the moment it closes.

Reads from Booksy
  • Real availability by professional and by service.
  • How long each service in the catalogue takes.
  • Prices and treatment descriptions.
  • The client record and their visit history.
Writes into Booksy
  • New appointments, with the right professional and service.
  • Time changes and cancellations.
  • Details of a new client calling for the first time.
  • Notes on what was discussed on the call.

Fifteen minutes and it is done

Nothing to install, no technical help and no touching the setup you already have in Booksy.

1
You authorise access
From the Booksy account itself, with a permission you can revoke whenever you like.
2
digalook reads the catalogue
Services, durations, professionals and opening hours. Nothing has to be loaded by hand.
3
You divert the phone
And it starts answering and booking on the calendar you have always had.

If you have Booksy, you have this

Every trade has its own casuistry, with its own day, its own integrations and its own questions.

Hair and beauty salons
Services of very different lengths: nobody knows whether a colour fits the gap that is left.

It works out how long the service really takes before booking it.

Barbershops
High volume, low ticket and customers who call having never booked before.

It answers fast and gives a same-day slot, without stopping the clippers.

Beauty clinics
A long treatment list and a lot of price questions before anyone commits.

It explains each treatment and closes the booking on the same call.

Nail and lash salons
Short, back-to-back appointments: a slot once lost is never filled again.

It fits the booking into the first slot available and flags cancellations.

Spas and massage centres
Nobody can pick up the phone during a treatment.

It answers while the room is busy, couples' bookings and packages included.

Laser hair removal and body treatments
Sold by sessions: a lot of questions up front and a lot of follow-up between appointments.

It settles the questions about the treatment and remembers every session in the package.

What changes in a salon with Booksy

The same software as always, with the phone answered.

70%
7 out of 10 bookings are closed end to end without anyone on the team stepping in.
40%
4 out of 10 bookings come in outside opening hours.
45s
How long it takes to give an appointment, from the phone ringing to the calendar entry.
Two chairs and no receptionist. We used to lose calls every single day.
Barbershop · Madrid
The phone stopped being an interruption. Now the next day's calendar comes ready-made.
Chain of 15 salons · Barcelona

What not answering costs you

The calls you miss and the ones that interrupt your work both have a price. Find out how much you could save with digalook.

Rough figures for a salon:

  • 350 calls a month, 1.5 min each on average.
  • €35 average spend per customer.

Money lost every month

€1,470

€17,640 a year

105

unanswered calls a month

42

customers who were going to book

Fixed with Diga Growth, 169 €/month.
You are losing 9 times what it costs.

Get that money back

What everyone on Booksy asks

The six questions of someone who already has a calendar and just wants to know whether this fits.

Does it replace Booksy?

No: Booksy is still the salon's calendar, and digalook, heydiga's AI receptionist for beauty, is the one who talks to the client and writes into it. It handles people who would rather call than book in the app, and puts the appointment, the time change or the cancellation into Booksy before hanging up, with nothing written down by hand.

Can it double-book an appointment in Booksy?

No. digalook checks Booksy's real availability by professional and by service at the moment of the call, so it does not offer a slot someone has just taken in the app. It only proposes what is genuinely free and writes the appointment into Booksy while it talks, so two appointments never end up at the same time.

Do I have to pay Booksy anything to connect it?

No: connecting digalook to Booksy involves no payment to Booksy. The connection is authorised from the Booksy account itself, without installing anything or touching the setup, with a permission the salon can revoke whenever it likes. The plans section shows which heydiga plans include integration with the sector's software.

And if I leave Booksy for another calendar one day?

digalook keeps working the same way: the new calendar is connected and it reads services, durations, professionals and opening hours from it again, with nothing loaded by hand. Clients keep calling the same salon number, because the calendar can be changed and the phone cannot. If the new calendar is not integrated yet, digalook still answers just the same from day one.

How does it manage the calendar when there are several professionals?

digalook books by professional when the business works that way. It asks the client who they would like the appointment with, finds a slot in that person's calendar and respects their hours and days off. If there is no availability, it offers another option or leaves a message for the salon to call back.

Does it understand that each service takes a different amount of time?

Yes. digalook books using the real length of each service, so a colour does not take up the same time as a cut: it respects the processing time of a dye or a treatment and can fit overlapping services when the salon works that way. It is the difference between booking well and filling the calendar with impossible slots.

See all FAQs

Connect it now

Fifteen minutes to connect it and it is answering tonight. If it does not convince you, it disconnects just as fast.

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It gets on with more things

If the salon uses another calendar, it works too.

Treatwell
Treatwell
Syncs appointments and avoids double bookings between your own channel and the marketplace.
Timp
Timp
Handles classes, sessions and packages, with capacity control.
Koibox
Koibox
Books and also checks the client record: history, packages and remaining sessions.
Square
Square
Checks prices and services in the catalogue, and leaves payment ready.

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